Conditions, Policies, and Terms of Use

This page shows our Conditions and Terms of Use, please read. Select a link above to see a specific policy, our frequently asked questions page, or to contact us.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, injuries or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) or any modifications of the product(s) or any misuse of the product(s) in a manner not in accordance with their intended use.

Policies

Privacy

We only collect personal information from you with your consent. We only provide your information to others as required to process your payments and to ship your purchases to you. Such information is encrypted and passed on secure servers only. Please read our full 'Privacy Policy' for complete information. By using our site, sending us an email, or making a purchase from us you acknowledge that you have read, understand, and accept our privacy policy.

Shipping

Please see our 'Shipping Policy' for complete description of the terms and policies of shipping services provided. By placing an order, you agree to the terms and policies of shipping services and agree to pay any applicable shipping charges as specified by us on your order form.

Returns

All returns are processed directly with the manufacturer of your product. Each of the manufacturers that provide our products has their own policies regarding returns and is solely responsible for the implementation of those policies. Please see 'Returns Policies' to see each manufacturers returns policies. Always read the manufacturers documentation provided with your products.

Warranties

Each manufacturer of our products has their own warranty terms and policies and all warranty claims are handled directly with the manufacturer of your products. See 'Warranties' for a description each manufactures warranty terms and conditions. By placing an order, you agree that the manufactures of your products are the sole provider of any warranty for those products.

Conditions of Use

Note: By using our site, making a purchase, posting a comment or product review, or sending us an email using our 'contact us' or 'feedback' service, you acknowledge that you have read, understand, and accept the terms of our privacy policy and these conditions of use.

Products

The product descriptions and pictures presented in our online store are provided by the product manufactures and are correct and accurate to the best of our knowledge. Photographs and pictures have no contractual value. The choice of products, after having studied their features, is made under your sole responsibility and liability according to your needs as determined by you before ordering. You are the only person having complete knowledge of equipment, options, and configurations that you want and are thus sole judge of the compatibility of the products ordered with your needs. When you submit your order, you are deemed to have accepted the prices, quantities, and features of the products ordered.

Availability

We make every effort to ensure that the products appearing in our online store are available. However, we cannot guarantee that all products are in stock in our providers' inventories. We will contact you if there is an issue with availability.

Purchases, Acknowledgment and Acceptance

Prior to our acceptance of your order, an automatic e-mail acknowledgement of your order is generated and sent to you. The purpose of this acknowledgement is to give you the chance to confirm your order details or to correct errors. Please note that this acknowledgement does not constitute a formal acceptance of your order.

An order submitted by you constitutes an offer by you to us to purchase products under these terms and policies. Your order is subject to our subsequent acceptance and the contract is formed upon our acceptance of your order. Our acceptance takes effect when we process your order with the manufacturer(s) of your products. Prior to processing your order, we double check availability of your products and confirm your payment. We will contact you if there are any issues regarding availability or payment. After processing your order, we send you a confirmation e-mail that includes approximate delivery dates and order tracking information.

Errors

While we make every effort to ensure that the prices and product descriptions at our online store are accurate, we cannot guarantee the correctness of all information. We reserve the right to notify you of any error relating to a product prior to processing of your order. In such event, we inform you of the correct information so you can either:

  • Confirm your order under the corrected terms
  • Cancel your order

If you confirm your order, you acknowledge that the product is provided in accordance with such corrected terms.

Prices, Taxes, and Other Charges

The prices shown for our products do not include any applicable sales taxes or other appropriate taxes and do not include shipping charges. The amount of taxes and shipping costs, if any, are calculated once you have specified the necessary information during the process of ordering.

  • The prices of our products change from time to time and without notice. The prices payable for all products are those in effect at the time you submit your order.
  • All appropriate taxes and other charges are added to the total amount of your order once you have provided the necessary information and before we accept your payment.
  • You can abandon your order at any time during the ordering process prior to submitting your order by NOT clicking on the 'Submit' button.
  • All prices are shown in US dollars and payments are accepted only in US Dollars.

Payment Terms

All payments are collected and confirmed in advance as part of the process of us accepting your order. Payments are accepted by the methods shown on your order form. If you would like to make payment using a method not shown, please contact us by e-mail at 'sales@bbqandfirepitpros.com' or phone 206 919-5713. Click 'Contact Us' for more contact details.
All payment information is collected using secured methods. See our 'Privacy Policy' for complete details.

Support

We provide limited support to the best of our ability for the use of and technical details of your products. The authority for support of this nature is the manufacturer of the product. Refer to the manufacturers literature provided with your product or contact them. If you still need assistance after that e-mail us at 'help@bbqandfirepitpros.com' or phone 206 919-5713 to see if we can help.

Application of Terms and Policies

These terms and policies apply to all use of our site and to all purchases of products or services sold through our online store by us, the seller bbqandfirepitpros.com of Renton, WA to you, the purchaser. By placing an order from our online store, you agree that you understand these terms and policies and that you agree to abide by them. You also represent that you have legal capacity to enter into a contract.
We may revise or modify these terms and policies from time to time without prior notice. The terms and policies that apply to your purchase are the ones we have published on our site at the time of your order. You can print or save these terms and policies to your computer.

Language of Contract

All information at our online store is provided in English and upon acceptance of your order, the contract is concluded in the English language. By submitting an order, you certify that you fully understand the terms and policies and all other information published at our online store in the English language.

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customerservice@bbqandfirepitpros.com
206 919 5713


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